Financial
Moves

KNOWLEDGE

ON

DEMAND

Give your field technicians instant answers via text message - equipment questions, procedures, policies, troubleshooting, inventory, safety protocols, and any company information. Save managers 15-20 hours per week. No app required - works 24/7 on any phone.

FieldLink turns your documentation into a 24/7 SMS assistant that answers technical questions in under 3 seconds—no manager required. New hires ramp up in days, not months. Night shifts get instant backup. Your experts finally focus on expert-level work.

Your techs shouldn't need a PhD to find basic procedures. FieldLink makes your equipment manuals, safety protocols, and troubleshooting guides as easy to access as texting a coworker—because that's literally what they're doing.
300+
Manager Hours Saved Monthly
3,000+
Questions Answered Per Month
<3 sec
Average Response Time
24/7
Availability

UPLOAD
UPLOAD
your files
your files

Stop digging through PDFs. Stop searching email threads. Stop hoping someone remembers. Upload your docs once—manuals, SOPs, troubleshooting guides—and turn years of institutional knowledge into instant answers. Setup takes one afternoon. The ROI starts day one.

dedicated
dedicated
NUMBER
NUMBER

Text a question. Get an answer. That's the entire user experience. No apps. No logins. No tutorials. If your team can text, they can use FieldLink. Deployment time? Zero. Adoption rate? 100%.

expert
expert
support
support

Night shift? Weekend emergency? Brand new tech? Your AI assistant doesn't care. It pulls the exact answer from your company docs in 3 seconds flat. Every time. No hold music. No voicemail. No 'I'll get back to you.' Just instant, accurate answers when they matter most.

What makes us different?

3-second average response time. Answers delivered faster than your tech can finish reading the question.
Works on any phone, any carrier. No app download. No login required. Just text and get answers.
24/7/365 availability. Your team has support at 2am Sunday just like 2pm Tuesday. Equipment doesn't wait for business hours.
Trained exclusively on YOUR documentation. No generic internet answers. Only information from your company manuals and procedures.
Average client saves 300+ manager hours monthly. That's one full-time manager's worth of time returned to actual leadership.

Pricing
Pricing

FieldLink Gold
Best for: Small field service teams starting to scale operations
$2,999
/month
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1,500 messages/month
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1GB document storage
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Email support (24-hour response)
Get started
Get started
FieldLink Platinum
Best for: Growing companies with multiple locations or departments
$4,999
/month
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5,000 messages/month
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2GB document storage
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Priority phone support
Get started
Get started
FieldLink Diamond
Best for: Enterprise operations requiring VIP support and high volume
$8,999
/month
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10,000 messages/month
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5GB document storage
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Personal Support Phone Number
Get started
Get started

FieldLink Gold

Starting at
$2,999/mo
*LESS THAN A FULL-TIME MANAGER
Book A demo
  • Up to 30 active users
  • Unlimited SMS questions
  • 24/7 instant answers (typically under 3 seconds)
  • SOC 2 compliant infrastructure
  • 1GB storage (~3,000-5,000 pages of documentation)
  • Email support (48-hour response)

FieldLink Diamond

Starting at
$8,999/mo
*Does the work of 10+ Managers
book a demo
  • Everything in FieldLink Platinum, PLUS:
  • Up to 250+ active users (scalable)(2.5x more than Platinum, 8x more than Gold)
  • Dedicated account manager with direct line
  • 24/7 priority support (1-hour response)(24x faster than Platinum, 48x faster than Gold)
  • Faster document processing pipeline
  • 20GB storage (~100,000+ pages)(4x more than Platinum, 20x more than Gold)

faq
faq

Questions about FieldLink? Answers below. Want to dig deeper? Book a demo.
How does FieldLink actually work?
How long does implementation take and what's required from us?
Is our proprietary information secure?
Can we update our documentation after launch?